At Chauhan Jewellers, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer the following exchange and return policy:

Eligibility for Returns and Exchanges

• Items can be returned or exchanged within 30 days from the date of purchase.

• The item must be in its original, unused condition with all tags and packaging intact.

• Customized or personalized items (e.g., engraved jewellery) are non-returnable unless they are defective.

Return Process
To initiate a return or exchange, please contact our customer service team at [email address] with your order number and reason for return. You will be provided with return instructions.

Refunds
Refunds will be issued to the original payment method once we have received and inspected the returned item. Please note that shipping charges are non-refundable.

Exchanges
If you wish to exchange an item for a different size or style, please follow the same process as a return. Exchanges are subject to product availability.