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At Chauhan Jewellers, we pride ourselves on not only delivering exquisite craftsmanship and exceptional service but also being recognized for our commitment to excellence in the jewellery industry. Over the years, our dedication to quality, innovation, and customer satisfaction has earned us several prestigious awards and accolades.
1. What type of jewellery do you offer?
We offer a wide range of jewellery including rings, necklaces, bracelets, earrings, and more. Our collection features both traditional and contemporary designs, with options in gold, platinum, diamonds, and gemstones. Whether you’re looking for a special gift, a wedding ring, or a piece to wear daily, we have something for every occasion.
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2. Do you offer custom jewellery designs?
Yes! We specialize in creating custom jewellery. Whether it’s a unique engagement ring, a special gift, or a one-of-a-kind piece, we work with you to bring your vision to life.
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3. How do I know my ring size?
We provide a Ring Size Guide on our website, or you can visit us in-store for a professional sizing. If you’re ordering online, we also recommend ordering a ring sizer to ensure the perfect fit.
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4. What payment methods do you accept?
We accept credit/debit cards, PayPal, and bank transfers. For in-store purchases, we also accept cash and offer EMI options on select items.
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5. Do you offer gift wrapping?
Yes, all jewellery purchases come with complimentary gift wrapping. Your purchase will be beautifully packaged, perfect for gifting.
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6. What is your return or exchange policy?
We offer a 30-day return or exchange policy on most items. Custom-made pieces are non-returnable, but we’re happy to assist with sizing adjustments or exchanges for eligible items.